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Carpets Store FAQ Page

Know All The important Questions Answer about Carpets and Rugs

Our complimentary home trial service allows you to experience our carpets and rugs in your own space. Simply contact us at +971565377409 or email to schedule a trial at your convenience.

You are not obligated to make a purchase after the trial. If you decide not to buy, we appreciate your consideration, and there are no charges or obligations incurred.

Yes, we provide professional carpet washing services to ensure the longevity and cleanliness of our products. Contact us for more details on this service.

Swiftly blot the spill with a clean, dry cloth. Avoid rubbing, as it may spread the stain. For specific guidance, refer to our care instructions or reach out to us for expert advice.
Yes, we offer carpet repair services to address any damages or wear and tear. Reach out to us with details, and we’ll assist you accordingly.
Unfortunately, we cannot accept returns of used or furniture-placed carpets due to hygiene and quality reasons. Please ensure your selection before finalizing your purchase.
Yes, we offer free shipping for all orders within the UAE to enhance your shopping experience.
Yes, regular vacuuming is essential to remove dirt and debris, preserving the appearance and quality of your carpets.
Yes, we offer customization options for carpets. Contact us to discuss your preferences and design choices.
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